Welcome to the JP Orthotics website.
JP Orthotics allows for exchange of purchased products in 2 cases:
1. Manufacturing Defects: In case of a manufacturing defect, the product may be exchanged for same sku. The nature of defect must be brought to JP Orthotics team's notice within 15 days of delivery of product.
2. Exchange for different size: In case the product does not fit, you can ask for an exchange within 10 days of product delivery.
Kindly note that buyer must bear one-way shipping charges for the exchange to be initiated.
JP Orthotics does not allow returns or exchanges for any other case.